Multi-tenancy
Complete tenant isolation and management for multi-customer deployments
Multi-tenancy
Multi-tenancy enables CoAI.Dev to serve multiple customers or organizations from a single instance while maintaining complete isolation between tenants. This enterprise-grade feature provides scalable SaaS deployment capabilities with robust security, resource management, and customization options.
Enterprise Feature
Multi-tenancy is an advanced enterprise feature that provides complete tenant isolation and management capabilities for large-scale SaaS deployments.
Overview
Multi-tenancy Benefits:
- 🏢 Complete Isolation: Data, configurations, and resources are fully isolated between tenants
- 🔐 Security: Tenant-level security boundaries with role-based access control
- 📊 Resource Management: Individual resource quotas and billing per tenant
- 🎨 Customization: Tenant-specific branding, configurations, and features
- 📈 Scalability: Efficient resource sharing while maintaining isolation
Use Cases:
- SaaS providers serving multiple customers
- Large enterprises with multiple departments or subsidiaries
- Managed service providers offering AI solutions
- Platform companies providing white-label AI services
Architecture
Tenant Isolation Model
Database-Level Isolation:
Application-Level Isolation:
- Request Context: All requests carry tenant context
- Middleware: Automatic tenant filtering in all database operations
- Session Management: Tenant-aware authentication and authorization
- API Endpoints: Tenant-scoped API access
Resource Management
Tenant Resource Allocation:
Tenant Management
Creating Tenants
Tenant Registration
Admin Console Registration:
- Access Admin Portal: Login as super administrator
- Navigate to Tenants: Go to Tenants → Create New Tenant
- Basic Information:
- Tenant Name: Organization name
- Subdomain: Unique subdomain identifier
- Contact Information: Primary contact details
- Plan Type: Resource and feature allocation plan
Tenant Configuration:
Resource Allocation
Define Resource Limits:
Compute Resources:
- CPU Allocation: Dedicated or shared CPU resources
- Memory Limits: RAM allocation per tenant
- Storage Quotas: File storage and database limits
- Network Bandwidth: Ingress/egress traffic limits
API Rate Limits:
- Request Quotas: Per-minute, per-hour, and daily limits
- Concurrent Connections: WebSocket and API connection limits
- Model Access: Specific AI model availability per tenant
- Feature Gates: Access to premium features
Example Resource Configuration:
Tenant Onboarding
Initial Setup Process:
- Database Initialization: Create tenant-specific schemas and data
- User Creation: Set up initial administrator accounts
- Default Configuration: Apply tenant-specific default settings
- Service Provisioning: Allocate compute and storage resources
- Domain Setup: Configure custom domains and SSL certificates
Automated Onboarding Script:
Tenant Configuration
Branding and Customization
White-Label Branding:
Custom Branding Options:
Logo and Visual Identity:
- Custom Logo: Tenant-specific logo in header and login pages
- Color Scheme: Primary and secondary brand colors
- Favicon: Custom browser icon
- Loading Screens: Branded loading and splash screens
Content Customization:
- Welcome Messages: Custom onboarding messages
- Help Documentation: Tenant-specific help content
- Email Templates: Branded notification emails
- Footer Information: Custom footer content and links
CSS Customization:
Security and Access Control
Tenant Security Model:
Authentication:
- SSO Integration: SAML, OAuth2, OIDC support
- LDAP/Active Directory: Enterprise directory integration
- Multi-Factor Authentication: Tenant-wide MFA policies
- Session Management: Tenant-isolated session storage
Authorization:
Network Security:
- IP Whitelisting: Restrict access to specific IP ranges
- VPN Integration: Support for tenant VPN connections
- DDoS Protection: Tenant-level rate limiting and protection
- Audit Logging: Comprehensive security event logging
Resource Management
Monitoring and Analytics
Tenant Metrics Dashboard:
Usage Analytics:
- API Requests: Request volume, patterns, and error rates
- User Activity: Active users, session durations, feature usage
- Resource Consumption: CPU, memory, storage utilization
- Cost Analysis: Resource costs and billing summaries
Performance Monitoring:
Billing and Cost Management
Multi-Tenant Billing:
Billing Models:
- Usage-Based: Pay per API request, storage, or compute time
- Seat-Based: Fixed price per user account
- Tier-Based: Predefined plans with feature and usage limits
- Hybrid: Combination of base fee plus usage overages
Cost Allocation:
Financial Reporting:
- Usage Reports: Detailed usage breakdowns by feature and time
- Cost Forecasting: Predicted costs based on usage trends
- Budget Alerts: Notifications when approaching usage limits
- Invoice Generation: Automated billing and invoice creation
Implementation Guide
Setup and Configuration
Best Practices
Security
Tenant Isolation:
- Defense in Depth: Multiple layers of isolation (database, application, network)
- Principle of Least Privilege: Minimal permissions for all tenant operations
- Regular Security Audits: Periodic reviews of tenant isolation effectiveness
- Incident Response: Tenant-specific incident handling procedures
Data Protection:
- Encryption: Data encryption at rest and in transit
- Backup Isolation: Separate backup and recovery procedures per tenant
- Data Residency: Compliance with data location requirements
- GDPR/Privacy: Tenant-specific privacy controls and data deletion
Performance
Resource Optimization:
- Connection Pooling: Tenant-aware database connection management
- Caching Strategy: Tenant-scoped caching with proper isolation
- Load Balancing: Distribute tenant workloads across infrastructure
- Capacity Planning: Proactive scaling based on tenant growth
Operations
Automation:
- Tenant Provisioning: Automated onboarding and setup processes
- Monitoring: Comprehensive tenant-specific monitoring and alerting
- Backup/Recovery: Automated tenant data backup and recovery
- Scaling: Auto-scaling based on tenant resource demands
Enterprise Deployment
Multi-tenancy requires careful planning and implementation. Contact our enterprise team for assistance with large-scale multi-tenant deployments and custom requirements.
Multi-tenancy transforms CoAI.Dev into a powerful SaaS platform capable of serving multiple customers with complete isolation and customization. This enterprise-grade feature enables scalable business models while maintaining security and performance standards.