CoAI LogoCoAI.Dev
Configuration

Operations & Site Management

Comprehensive site operations including announcements, notifications, contact management, and custom theming

Operations & Site Management

CoAI.Dev provides comprehensive operational tools for managing site announcements, user notifications, contact information, and custom theming. These features enable administrators to maintain effective communication with users and customize the platform's appearance to match their brand and requirements.

Overview

Site operations management includes:

  • 📢 Site Announcements: Global announcements displayed prominently to all users
  • 🔔 Notification Management: Targeted notifications with advanced delivery options
  • 📄 Footer Information: Customizable footer content with dynamic visibility controls
  • 📞 Contact Information: Centralized contact management for user support
  • 🎨 Custom Theming: Advanced theming and branding customization
  • 📊 Analytics Integration: Google Analytics and custom tracking implementation
  • 🌐 SEO Optimization: Built-in search engine optimization features
  • 🔧 Operational Controls: System-level operational settings and toggles

Professional Site Management

These operational features provide the foundation for professional site management, ensuring effective user communication and a polished, branded user experience.

Site Announcements

Creating and Managing Announcements

Global Site Announcements:

Site announcements are prominently displayed across the platform to ensure maximum visibility for important information.

Access Announcement Settings

Navigate to announcement management:

  1. Admin Panel: Go to Admin Panel → System Settings → Operations
  2. Site Announcements: Find the Site Announcements section
  3. Edit Content: Use the rich text editor to create announcements
  4. Preview: Review the announcement appearance
  5. Save Changes: Apply the new announcement
{
  "announcement_config": {
    "enabled": true,
    "content": "Welcome to our new AI platform! Enjoy 50% off premium features this month.",
    "format": "markdown",
    "display_settings": {
      "position": "top_banner",
      "dismissible": true,
      "auto_hide_delay": null
    }
  }
}

Announcement Features

Rich Content Support:

  • Markdown Formatting: Full Markdown syntax support
  • HTML Content: Advanced HTML formatting options
  • Links and CTAs: Call-to-action buttons and links
  • Multimedia: Images and media embedding
  • Styling Options: Custom CSS and styling

Content Example:

# 🎉 New Features Available!
 
We're excited to announce the launch of our new **AI Model Marketplace**:
 
- 🤖 **50+ New Models**: Access to latest AI models
- ⚡ **Faster Processing**: 3x faster response times
- 💰 **Special Pricing**: 30% off for early adopters
 
[Learn More](/features/models) | [Get Started](/signup)
 
*Limited time offer - valid until January 31st*

Display Configuration

Announcement Display Options:

  • Position: Top banner, header, or modal display
  • Visibility: All users, specific user groups, or new users only
  • Timing: Permanent, scheduled, or time-limited display
  • Interaction: Dismissible, persistent, or auto-hiding
  • Targeting: User role, subscription tier, or geographic targeting

Advanced Configuration:

{
  "display_options": {
    "position": "top_banner",
    "target_audience": {
      "user_types": ["all"],
      "subscription_tiers": ["free", "business", "enterprise"],
      "geographic_regions": ["global"]
    },
    "schedule": {
      "start_date": "2024-01-15T00:00:00Z",
      "end_date": "2024-01-31T23:59:59Z",
      "timezone": "UTC"
    },
    "behavior": {
      "dismissible": true,
      "remember_dismissal": true,
      "auto_hide_after": "10_seconds"
    }
  }
}

Notification Management

Advanced Notification System

Multi-Channel Notification Delivery:

Browser and Mobile Push Notifications

Real-time push notifications for immediate user engagement:

Push Notification Features:

  • Browser Push: Desktop browser notifications
  • Mobile Push: iOS and Android app notifications
  • Rich Notifications: Images, actions, and interactive elements
  • Delivery Tracking: Read receipts and engagement metrics
  • Scheduling: Timed and scheduled notification delivery

Push Configuration:

{
  "push_notifications": {
    "enabled": true,
    "vapid_keys": {
      "public_key": "vapid_public_key_here",
      "private_key": "vapid_private_key_here"
    },
    "default_settings": {
      "icon": "/icons/notification-icon.png",
      "badge": "/icons/badge-icon.png",
      "require_interaction": false,
      "silent": false
    },
    "delivery_options": {
      "retry_failed": true,
      "max_retries": 3,
      "ttl": 86400
    }
  }
}

Notification Content:

  • Urgent system alerts and maintenance notices
  • Feature announcements and updates
  • Security alerts and important warnings
  • Promotional content and special offers
  • User-specific notifications and reminders

Notification Creation and Management

Create New Notification

Access notification creation interface:

  1. Navigate: Go to Admin Panel → Communications → Notifications
  2. Create New: Click "Create New Notification" button
  3. Choose Type: Select notification type (announcement, alert, promotional)
  4. Content Creation: Use rich text editor to create content
  5. Configure Delivery: Set targeting and delivery options

Notification Editor:

{
  "notification_editor": {
    "content": {
      "title": "New Feature: AI Code Assistant",
      "message": "Try our new AI-powered code completion feature...",
      "call_to_action": {
        "text": "Try Now",
        "url": "/features/code-assistant"
      }
    },
    "delivery": {
      "channels": ["in_app", "email"],
      "schedule": "immediate",
      "target_audience": "active_developers"
    }
  }
}

Configure Notification Settings

Advanced Notification Configuration:

  • Priority Level: High, medium, or low priority
  • Expiration: Automatic notification expiry
  • Frequency Limits: Prevent notification spam
  • User Preferences: Respect user notification settings
  • Delivery Tracking: Monitor delivery and engagement

Settings Example:

{
  "notification_settings": {
    "priority": "medium",
    "expiry": {
      "enabled": true,
      "expire_after": "7_days"
    },
    "frequency_control": {
      "max_notifications_per_day": 3,
      "respect_user_preferences": true,
      "quiet_hours": {
        "start": "22:00",
        "end": "08:00"
      }
    }
  }
}

Monitor and Analyze

Notification Performance Tracking:

  • Delivery Rates: Successful delivery statistics
  • Engagement Metrics: Open rates, click-through rates
  • User Feedback: User response and interaction data
  • A/B Testing Results: Performance comparison of variants
  • Optimization Insights: Recommendations for improvement

Analytics Dashboard:

{
  "notification_analytics": {
    "delivery_stats": {
      "sent": 10000,
      "delivered": 9850,
      "failed": 150,
      "delivery_rate": "98.5%"
    },
    "engagement": {
      "opened": 7890,
      "clicked": 2345,
      "open_rate": "80.1%",
      "click_rate": "23.8%"
    },
    "user_actions": {
      "dismissed": 1234,
      "shared": 456,
      "converted": 789
    }
  }
}

Flexible Footer Content System:

Rich Footer Content Creation

Comprehensive footer content management:

Content Types:

  • Company Information: About us, mission, contact details
  • Legal Links: Privacy policy, terms of service, compliance
  • Social Media: Links to social platforms and community
  • Navigation: Additional site navigation and resources
  • Copyright: Copyright notices and legal disclaimers

Footer Content Editor:

<!-- Example footer content with Markdown support -->
<footer class="site-footer">
  <div class="footer-content">
    <div class="company-info">
      <h3>About CoAI.Dev</h3>
      <p>Leading AI platform for businesses and developers</p>
      <p>📧 support@chatnio.com | 📞 +1-555-0123</p>
    </div>
    
    <div class="legal-links">
      <h3>Legal</h3>
      <ul>
        <li><a href="/privacy">Privacy Policy</a></li>
        <li><a href="/terms">Terms of Service</a></li>
        <li><a href="/compliance">Compliance</a></li>
      </ul>
    </div>
    
    <div class="social-media">
      <h3>Connect</h3>
      <a href="https://twitter.com/chatnio">Twitter</a>
      <a href="https://github.com/chatnio">GitHub</a>
    </div>
  </div>
  
  <div class="copyright">
    © 2024 CoAI.Dev. All rights reserved.
  </div>
</footer>

Advanced Formatting:

  • Markdown Support: Full Markdown syntax support
  • HTML Elements: Custom HTML for advanced layouts
  • Dynamic Content: Variables and dynamic data insertion
  • Responsive Design: Mobile-optimized footer layouts
  • Multilingual Support: Language-specific footer content

Contact Information Management

Centralized Contact System

Comprehensive Contact Management:

Configure Contact Information

Set up centralized contact information:

  1. Admin Panel: Navigate to System Settings → Operations → Contact Information
  2. Contact Details: Enter phone, email, and address information
  3. Support Hours: Define support availability and timezone
  4. Social Media: Add social platform links and handles
  5. Emergency Contacts: Set up emergency support channels

Contact Configuration:

{
  "contact_information": {
    "primary_contact": {
      "email": "support@chatnio.com",
      "phone": "+1-555-0123",
      "address": {
        "street": "123 AI Street",
        "city": "San Francisco",
        "state": "CA",
        "zip": "94105",
        "country": "United States"
      }
    },
    "support_hours": {
      "timezone": "America/Los_Angeles",
      "business_hours": {
        "monday_friday": "9:00-17:00",
        "saturday": "10:00-14:00",
        "sunday": "closed"
      },
      "emergency_support": "24/7"
    }
  }
}

Contact Display Integration

Multi-Channel Contact Display:

  • Header Contact Button: Prominent contact access button
  • Footer Contact Section: Comprehensive contact information
  • Contact Page: Dedicated contact page with forms
  • Help Center Integration: Contact options in help sections
  • Emergency Contact: Special emergency contact procedures

Display Configuration:

{
  "contact_display": {
    "header_button": {
      "enabled": true,
      "icon": "phone",
      "text": "Contact Support",
      "action": "open_contact_modal"
    },
    "contact_modal": {
      "show_phone": true,
      "show_email": true,
      "show_chat": true,
      "show_form": true,
      "operating_hours": true
    },
    "contextual_help": {
      "page_specific_contacts": true,
      "feature_specific_support": true,
      "escalation_paths": true
    }
  }
}

Support Channel Integration

Multi-Channel Support System:

  • Live Chat: Real-time customer support chat
  • Email Support: Ticketing system integration
  • Phone Support: Call routing and management
  • Social Media: Social platform support monitoring
  • Community Forums: User community and peer support

Channel Configuration:

{
  "support_channels": {
    "live_chat": {
      "enabled": true,
      "provider": "intercom",
      "availability": "business_hours",
      "auto_responses": true
    },
    "email_support": {
      "enabled": true,
      "ticket_system": "zendesk",
      "auto_acknowledgment": true,
      "sla_targets": {
        "first_response": "2_hours",
        "resolution": "24_hours"
      }
    },
    "phone_support": {
      "enabled": true,
      "international_numbers": true,
      "call_routing": "skill_based",
      "voicemail": true
    }
  }
}

Custom Theming and Branding

Advanced Theme Customization

Professional Branding and Theming:

Security Notice

When adding custom CSS/JS, ensure code is from trusted sources. Some WAF (Web Application Firewall) services may block custom code - check your security settings if custom themes don't load properly.

Advanced Custom Styling and Scripting

Powerful customization through custom CSS and JavaScript:

Custom CSS Features:

  • Global Styling: Site-wide CSS customizations
  • Component Overrides: Specific component styling
  • Responsive Design: Mobile and desktop optimizations
  • Brand Integration: Corporate brand implementation
  • Animation and Effects: Advanced visual enhancements

CSS Integration Example:

/* Custom brand styling */
:root {
  --primary-color: #1e40af;
  --secondary-color: #64748b;
  --brand-font: 'Inter', sans-serif;
}
 
/* Header customization */
.main-header {
  background: linear-gradient(135deg, var(--primary-color), var(--secondary-color));
  box-shadow: 0 4px 12px rgba(0,0,0,0.1);
}
 
/* Custom button styling */
.btn-primary {
  background: var(--primary-color);
  border-radius: 8px;
  transition: all 0.3s ease;
}
 
.btn-primary:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 25px rgba(30, 64, 175, 0.3);
}
 
/* Dark mode support */
@media (prefers-color-scheme: dark) {
  :root {
    --bg-color: #1a1a1a;
    --text-color: #ffffff;
  }
}

Custom JavaScript Features:

  • Interactive Enhancements: Dynamic user interface improvements
  • Analytics Integration: Custom tracking and analytics
  • Third-Party Integration: External service connections
  • User Experience: Enhanced user interaction features
  • Performance Optimization: Client-side optimization scripts

JavaScript Integration Example:

// Custom user experience enhancements
document.addEventListener('DOMContentLoaded', function() {
  // Smooth scrolling for navigation
  document.querySelectorAll('a[href^="#"]').forEach(anchor => {
    anchor.addEventListener('click', function (e) {
      e.preventDefault();
      document.querySelector(this.getAttribute('href')).scrollIntoView({
        behavior: 'smooth'
      });
    });
  });
 
  // Custom loading animation
  const loadingOverlay = document.querySelector('.loading-overlay');
  if (loadingOverlay) {
    setTimeout(() => {
      loadingOverlay.classList.add('fade-out');
    }, 1000);
  }
 
  // Enhanced form validation
  const forms = document.querySelectorAll('.enhanced-form');
  forms.forEach(form => {
    form.addEventListener('submit', validateForm);
  });
});

Best Practices

Content Strategy

Effective Operational Content:

Announcement Best Practices:

  • Clear Messaging: Use simple, direct language
  • Visual Appeal: Include relevant images and formatting
  • Call to Action: Provide clear next steps for users
  • Timing: Schedule announcements for maximum impact
  • Frequency: Balance information sharing with user experience

Notification Strategy:

  • Relevance: Ensure notifications add value for users
  • Personalization: Tailor content to user segments
  • Timing: Respect user time zones and preferences
  • Frequency Limits: Avoid notification fatigue
  • Analytics: Monitor and optimize notification performance

Brand Consistency

Professional Brand Management:

Visual Consistency:

  • Color Usage: Maintain consistent brand colors across all elements
  • Typography: Use consistent fonts and text styling
  • Logo Placement: Strategic and consistent logo positioning
  • Imagery: Cohesive visual style and photography
  • Layout: Consistent spacing and alignment principles

Message Consistency:

  • Tone of Voice: Maintain consistent brand personality
  • Terminology: Use consistent product and feature names
  • Value Proposition: Clear and consistent benefit communication
  • User Experience: Consistent interaction patterns
  • Cultural Sensitivity: Appropriate messaging for global audiences

Performance Optimization

Operational Efficiency:

Load Time Optimization:

  • Asset Optimization: Compress images and minimize CSS/JS
  • Caching Strategy: Implement effective caching for static content
  • CDN Integration: Use content delivery networks for global performance
  • Lazy Loading: Optimize image and content loading
  • Critical Path: Prioritize above-the-fold content loading

User Experience:

  • Mobile Optimization: Ensure excellent mobile experience
  • Accessibility: Implement WCAG accessibility standards
  • Cross-Browser: Test and optimize for all major browsers
  • Progressive Enhancement: Ensure functionality without JavaScript
  • Error Handling: Graceful degradation and error recovery

Operations & Site Management provides the tools needed to maintain professional, engaging, and well-branded user experiences. These features enable effective communication, brand consistency, and operational excellence across your CoAI.Dev platform. Continue with Advanced Features to explore enterprise capabilities, or check Security Configuration for platform protection features.

Previous

Email & Notifications

Next

Security & Content Moderation

On this page